Refund policy

Return & Refund Policy

At MIAMIFILMS, we want you to be satisfied with your purchase. This policy applies to all orders shipped within the United States.

1. Returns Eligibility

We accept returns for:

  • Defective products

  • Non-defective products

Items must be:

  • In new condition

  • Returned within 30 days of delivery

2. Exchanges

We accept exchanges for eligible items within the 30-day return window.

3. Return Method

All returns must be completed by mail.

To initiate a return, please contact:
kc@miamifilms.net

4. Return Shipping Costs

  • Customers are responsible for return shipping costs

  • A return label will not be provided

5. Restocking Fees

  • No restocking fees will be charged

6. Refund Processing

  • Refunds are processed within 10 business days after the returned item is received and inspected

  • Refunds will be issued to the original payment method

7. Contact Information

Store Name: MIAMIFILMS
Legal Entity: Miami Films Media
Email: kc@miamifilms.net
Phone: +1 678-662-2246