Shipping policy

Shipping Policy

At MIAMIFILMS, we are committed to providing a reliable and transparent shipping experience. This policy applies to all orders within the United States and selected international markets.

1. Shipping Costs

All orders qualify for FREE shipping.

2. Delivery Timeframes

United States

  • Handling Time: 1–2 business days (Monday–Friday)

  • Transit Time: 4–7 business days (Monday–Friday)

  • Estimated Delivery: 6–9 business days

Canada

  • Estimated Delivery: 3–5 business days

Australia

  • Estimated Delivery: 7–14 business days

United Kingdom

  • Estimated Delivery: 7–14 business days

Germany

  • Estimated Delivery: 7–14 business days

France

  • Estimated Delivery: 7–14 business days

3. Shipping Carriers

We work with trusted global carriers including:

  • USPS

  • UPS

  • FedEx

  • DHL

  • Local postal partners depending on destination

4. Order Processing

Orders are processed within 1–2 business days.
Orders placed after cutoff time or on weekends will be processed the next business day.

5. Address Changes

Address updates must be requested within 24 hours of placing your order.
Once shipped, we cannot modify delivery details.

Contact: kc@miamifilms.net

6. Order Cancellations

Orders can be canceled before shipment.
Once shipped, cancellations are no longer possible.

7. Damaged or Incorrect Items

If your order arrives damaged or incorrect:

  • Contact us within 7 days of delivery

  • Include photos of the issue

We will resolve the issue with a replacement or appropriate solution.

Contact Information

Store Name: MIAMIFILMS
Legal Entity: Miami Films Media
Phone: +1 678-662-2246
Email: kc@miamifilms.net
Address: 18301 NW 38th Avenue, Miami Gardens, FL 33055, United States

Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)